Tenant access

A tenant portal connected to the right home.

You choose the property or HMO room. Your tenant accepts by email, then gets a simple, free place to report repairs, message you and find shared tenancy information.

Controlled tenant onboarding

You choose the home. Your tenant accepts by email.

Tenants never search for or claim an address. You assign the correct tenancy, and access only opens after the invited person accepts using the same email address.

  • Keep every tenant attached to the correct property or HMO room
  • Stop accidental self-connections and duplicate occupancy
  • Give tenants free access without adding another subscription
  1. Step 1

    Choose the exact tenancy

    Select the property, tenancy or vacant HMO room before entering the tenant's details.

  2. Step 2

    Send the invitation

    LetLog emails the tenant with the address and a secure link that expires after seven days.

  3. Step 3

    Access starts on acceptance

    The tenant signs in or creates their free account, accepts, and is connected automatically.

Better for both sides

Less tenant admin. Better records for landlords.

Once invited, tenants get a simple home view while you keep control of the property record, permissions and tenancy lifecycle.

Clear repair reporting

Tenants can report issues with photos and follow progress without chasing for updates.

Shared documents

Agreements, certificates and records stay attached to the correct tenancy.

One message history

Property conversations stay organised instead of being split across email and text messages.

Tenancy records

Rent details, inventories, dates and home information are easy for both sides to find.

Tenant accounts are always free.

Your plan covers the property tools; tenants do not need a paid subscription.

Tenant sign in

Ready to organise your portfolio?

Start free, add your first property, and securely invite tenants into a cleaner way to report, message and access documents.

Start free with 1 property